Terms of Use

Effective date: 05/06/2026 · Last updated: 05/06/2026

By using Nexa, you agree to the following terms between you and NewEra Inc..

1. Service description

Nexa provides channel-based team messaging with an in-channel AI assistant. The service is provided free of charge.

2. Accounts

Accounts are provisioned/approved by NewEra Inc.. You are responsible for safeguarding your credentials and all activity under your account.

3. Content rules

You may not use the service for unlawful purposes, harassment, spam, distributing malware, or infringing others' intellectual property.

4. AI assistant

The AI assistant may produce inaccurate or incomplete content. AI-generated content is not a substitute for professional advice; you use it at your own responsibility.

5. Intellectual property

The software, trademarks, and interface belong to NewEra Inc.. Content you create remains yours/your organization's.

6. Disclaimer & limitation of liability

The service is provided "as is." To the extent permitted by law, we are not liable for indirect damages arising from use of the service.

7. Termination

We may suspend or terminate access if you violate these terms.

8. Governing law

These terms are governed by the laws of Vietnam. Disputes are resolved by the competent courts of Vietnam.

9. Apple App Store terms

This agreement is concluded between you and NewEra Inc., not with Apple. Apple has no obligation to maintain or support the app. Apple and its subsidiaries are third-party beneficiaries of this agreement and have the right to enforce it against you.

10. Contact

support@newera.inc — NewEra Inc..