Support

Nexa is a team messaging app built and operated by NewEra Inc.. Accounts are provisioned and managed by your organization's administrator.

Contact

Support email: support@newera.inc
Support hours: 24/7

Frequently asked questions

Who provisions my account? Accounts are provisioned by NewEra Inc. administrators.

How does the AI assistant work? You message in a channel with an AI assistant; content is sent to the AI provider to process and reply.

How do I delete my account? See the Delete account page.

Where do I report bugs? Email support@newera.inc with a description and screenshots if possible.